- Professionalism and Conduct
- Respectful Behaviour: Treat customers, staff, volunteers, and fellow vendor/artists with courtesy, patience, and kindness.
- Zero Tolerance Policies: Harassment, discrimination of any kind, bullying, or abusive or vulgar language will not be tolerated.
- Conflict Resolution: Public arguments or complaints at the market, including by social media, are prohibited. Issues should be handled directly and professionally. Management should be informed and can help.
- Professional Appearance: Vendor/artists are expected to be well-groomed and appropriately dressed.
- No Alcohol/Drugs: Consumption of alcohol or illegal drugs while vending is strictly prohibited.
- No Smoking: Many markets are smoke-free, or have strict designated smoking areas. There is to be no smoking of tobacco or cannabis, or vaping of any kind, except at the designated smoking sites.
- Product and Sales Integrity
- Handcrafted Only: Items must be handmade or designed by the vendor/artist. Mass-produced, factory-made, or imported items are generally prohibited.
- Approved Items: Only items approved by the market organizers during the application process may be sold.
- No Resale: Buying items to resell (third-party products) is generally not allowed.
- Pricing: Prices must be clearly displayed on all items.
- Honest Representation: Products must not be misrepresented. If an artist uses AI, they must adhere to specific, usually strict, AI disclosure policies.
- Fair Pricing: Predatory pricing (undercutting other vendor/artists) is discouraged or banned.
- Booth and Stall Management
- Setup/Tear-down: Vendor/artists must arrive on time, stay for the entire duration of the market, and not pack up early.
- Space Limitations: Displays must fit strictly within the assigned stall area (usually 10×10).
- Cleanliness: Vendor/artists are responsible for keeping their space clean and removing their own garbage at the end of the day.
- Staffing: Booths must not be left unattended. Relief is available for breaks.
- Safety: If someone is harassing or intimidating you please inform staff immediately.
- Legal and Safety Compliance
- Permits and Licenses: Vendor/artists are responsible for obtaining and displaying necessary business licenses, health permits (for food), and insurance.
- Tax Responsibility: Vendor/artists must comply with local tax regulations, including collecting and paying sales tax.
- Consequences for Violations
- Warnings and Removal: Violations can result in verbal/written warnings, immediate removal from the market, or banning from future events.
- No Refunds: If a vendor/artists removed for violating the code of conduct, they generally do not receive refunds for booth fees.
By following these rules, vendor/artists ensure the continued success and reputation of the
market.